Guarantee

Guarantees

Our clinic provides a minimum 3 year guarantee on medical treatment and restoration work. Namely

• 3 years on crowns and bridges
• 7 years on Replace, 3 years on Pitt-Easy implants
• 3 years on veneers
• 3 years on dentures
• 1 year on fillings

If you have any problems that you believe are covered by guarantee, please contact our customer
service staff to arrange a visit at our clinic.
Extent of guarantee
In case of a failure of the laboratory works our clinic covers all necessary dental and laboratory
costs to rectify the problem. In case of small adjustments and repairs, a dentist will see you at our
London practice. In the unlikely case that you require more extensive work, VitalPoint will carry out
the remedial work at the clinic in Budapest.
VitalPoint is not liable for any unforeseen root canal treatment after having tooth/teeth prepared for
crown & bridgework. Occasionally, teeth suffer preparation trauma during crown & bridgework
treatment resulting in a need for a root canal treatment afterwards.
VitalPoint can not accept guarantee claims for temporary solutions.

Guarantee will be (reduced or) invalidated
• If the patient fails to visit the dentist of VitalPoint for a routine supervision at least once a year.
• If patient neglects oral hygiene.
• If the dentists’ instructions are not followed (eg. the patient does not wear the total prothesis
o oduring the night).
• If the patient undergoes treatment on the dental or laboratory work provided by the dentist of o
oVitalPoint at another clinic.
• If removable restoration such as partial dentures or full dentures are not kept and maintained o
oproperly.
• If the gum tissue or teeth bone is naturally reducing.
• If the patient is a smoker.
• If the patient loses or gains a substantial amount of weight during a short period of time.
• In case of accidental damage, for example dropping dentures.
• Is there a general illness occurring that has negative effects on the dental condition (for example
o odiabetes, epilepsy, and ostheoporosis, condition after x-rays or chemotherapy).
• If patient does not notify VitalPoint prior to exercising their guarantee

Exercise of guarantees
Before exercising any guarantee the patient has to consult with VitalPoint.
The guarantee services can be completed only after evaluation of the situation.
The above mentioned conditions and guarantee conditions are valid only
for the clients of VitalPoint.